New Delhi: The Delhi Consumer Commission has asked the New India Insurance Corporation Ltd to pay Rs one lakh along with interest to a truck owner for not considering the bills submitted by him relating to the damaged vehicle.
It also directed the insurance company to pay Rs 5,000 compensation to Ishwar Singh, the truck owner, for being deficient in service by not acting on the estimates submitted by the consumer.
"The District Forum has gone into extensive details while distinguishing the amount of bills and loss assessed by the surveyor, the actual repairs made by the repairers and the bills placed by him," the Commission headed by justice JD Kapoor said.
The finding of the fact by the forum "did not suffer from any infirmity", the commission said while dismissing the company's appeal for being devoid of merit.
Singh claimed compensation to the tune of Rs 1.23 lakh for the damaged suffered by the vehicle which was covered under an insurance policy for the year 2001-02.
However, the insurance company rejected his claim and instead fixed the compensation amount at Rs 65,962 on the basis of the estimates prepared by its own surveyors, following which he approached the forum.
Earlier, the company denied the charge levelled by the owner that it had settled his vehicle claim arbitrarily and contended that there was no deficiency in service on its part.


