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Tata Communications, France-KLM sign multi-million dollar contract

The pact will see the airline implementing mission-critical systems, including passenger check-in, flight operations and departure control applications, as well as corporate programmes in the Middle East, Africa and Asia Pacific regions.

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Tata Communications has bagged a multi-million dollar contract from Air France - KLM, Europe's second largest airline, to provide next-generation network connectivity to 170 sites.

The multi-year contract will see airline implementing mission-critical systems, including passenger check-in, flight operations and departure control applications, as well as corporate programmes in the Middle East, Africa and Asia Pacific regions. Air France-KLM, which carried 87.4 million passengers in 2014.

Currently eight of the ten fastest growing airline markets are located in Africa. As per an estimate, by 2034, IATA expects 1.3 billion passengers to touch China – up from 850 million at present – and India is set to see an additional 260 million passengers. Europe will act as key transfer hub to these emerging markets, with 1.4 billion passenger journeys in 2034 – nearly 600 million more than today.

"Investing in emerging markets and cutting-edge digital technologies is at the heart of our growth strategy," said Jean-Christophe Lalanne, CIO of Air France-KLM Group. "We're introducing a range of innovative services, such as travel apps for smartwatches, to provide a seamless, personalised travel experience for our tech-savvy passengers. Tata Communications' global next-generation network will act as the foundation for these services in the Middle East, Africa and Asia Pacific, empowering us take customer service to the next level and capitalise on the huge growth opportunities that these markets offer."

"Airlines worldwide are starting to rethink their technology infrastructure to improve the passenger experience, and integrate cloud services and new applications to support the huge amounts of data coming from next-generation aircraft. In tandem, they're competing for their share of new revenue streams in emerging markets," said Genius Wong, president, global network services, cloud and data centre services at Tata Communications.

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