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Mobile Number Portability: A step-by-step guide on how to retain your number

National Mobile Number Portability (or NMNP) approved by the Department of Telecom will now let users retain their mobile number when they move to a new city.

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Telecom regulators in India have just approved National Mobile Number Portability, which means that mobile phone users will now be able to retain their mobile numbers when they move to a new city. National Mobile Number Portability (or NMNP) will let users change their telecom circle when they move to a new city, thereby eliminating the need to change their mobile numbers that they have grown to get used to. 

Vodafone, Airtel and Idea will be offering the mobile number portability option to its customers from today i.e. July 3. In fact, Airtel, ready in time for the government's announcement, has said that all portibility requests will be processed within 24 hours, and until then its customers will get free incoming on roaming till the request is adhered to. 

How to port your mobile number:

1) Generate an eight-digit Unique Porting Code (UPC)

Send "PORT" <10-digit mobile number> to 1900. This will generate an eight-digit alphanumeric UPC code to help facilitate the porting process. 
You will soon get an SMS from 1901 that will contain the UPC code and a UPC expiry date in mm/dd/yyyy format. 

2) Gather required documents

You will need: 

- Id proof
- Address proof
- One passport size photograph
- Last bill copy: Airtel post-paid customers have the option of carrying forward their outstanding/pending bills to the new telecom circle, and pre-paid customers can carry forward the talk-time amount existing on their number.

2) Visit the mobile operator showroom

As soon as you get the UPC code, head to the service provider's showroom, along with the required documents.

- You will need to fill out a mobile number porting form.
- Buy a new sim card 

4) Choose your plan

The NMNP facility is applicable for both, pre-paid and post-paid customers. This means, when you move to a new city, you can retain your plan or change it at the service centre. 

5) Processing time

Airtel has listed on its website that all NMNP requests will be processed in 24 hours, however, at the time of writing Vodafone and Idea hadn't listed the processing time on their websites. 

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