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Amazon, Flipkart face action for violating packaging norms; Legal Metrology seizes goods worth over Rs 80 lakh

It is alleged that seized goods did not contain manufacturing and packaging details, which is violation of Legal Metrology Rules

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This Diwali, e-commerce companies have lined up bonanza offers and lucrative deals for purchases made from their platforms. However, some of these e-commerce platforms are not meeting the norms put up by the Legal Metrology Organisation (LMO).

The LMO has already cracked down on popular e-commerce websites Flipkart and Amazon and seized goods worth over Rs 80 lakh from their godowns in Bhiwandi. It is alleged that seized goods did not contain manufacturing and packaging details, which is violation of Legal Metrology Rules.

“The LMO had received various complaints from consumers. We then conducted a study on the modus operandi of such online trading companies. A special team was assigned the task of holding inspections at Flipkart and Amazon godowns,” said its Controller, Amitabh Gupta.

The team visited the premises of Instacart at Bhiwandi-a service provider for Flipkart India and another godown of Amazon Sellers Services Pvt Ltd. The inspections were conducted in the last seven days, said officials.

“A total of 18 types of packaged commodities-worth Rs 37 lakh-have been seized from Instacart. Twenty one types of packaged commodities worth Rs 47.70 lakh were seized from Amazon Sellers Services Pvt Ltd. All these do not confirm to the Package Commodity Rules, 2011,” said Gupta.

“The products are seized as these packages do not have declaration regarding the name and address of the manufacturer/packer/importer, price of the package, customer care number/email address, month and year of manufacturing/packing/import etc, and name of the commodity,” Gupta said.

“Officials of Instacart told the agency that they are supplying the product as per the orders given by Flipkart. They also told the LMO officials that all the products stored in Instacart's premises belong to Flipkart India Ltd. They showed the bill addressed by Flipkart India. Same was the case with Amazon. Cases have been registered in this regard,” said Gupta.

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