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Sansui will be among the top 3-4 television brands this year, says company COO Amitabh Tiwari

A leading Japanese brand, Sansui has been available in India for the last 19 years. The consumer electronics brand has been witnessing considerable growth in the market and claims to be among the top selling brands in the country. The company closed the calendar year 2015 with a turnover (sales from Sansui flat display panels only) of Rs 1,600 crore and is targeting revenues of Rs 2,500 crore by December 2016. Sansui recently spruced up its offering in the television market with the idea of increasing market share and is also working towards becoming one of the top four brands in the consumer's mind when buying a television. Amitabh Tiwari, chief operating office, Sansui, in conversation with Ashish K Tiwari, speaks about the new product range, brand positioning, pricing, competition and distribution among others.

Sansui will be among the top 3-4 television brands this year, says company COO Amitabh Tiwari
Amitabh tiwari

What is unique about the new product launches you've announced recently?

This is the next step in our growth, taking forward from what we did earlier. Last year we'd launched two (55' and 48') screen sizes in the 4K curve television space. We have completed the bouquet now by adding 65' and 58' screen size in this space. The new TVs come with all the latest features like 3D, smart technology, etc, and will give us a big leap in the television technology part. This apart, there are a host of other stock keeping units (SKUs) that will be made available starting first week of May 2016. In all, we have added 14 new products to our entire range of televisions in the market.

Why is there so much focus on 4K considering related content is still years away?

Similar discussions were being made about high definition (HD) a few years ago and the market now offers Full-HD content. I think we are just a couple of years away from 4K content becoming reality and my view is that the sports channels will take lead in this direction.

How has the market responded to the Sansui TV range?

While I wouldn't want to make tall claims, all I can say that the brand has been well received. The response to 4K has also been very encouraging. In fact, out of the total sales we generate, approximately 10-12% is coming from 4K televisions and that's a sizeable number. Interestingly, the new offerings have been planned based on the market feedback and we are expecting this percentage (of contribution from 4K televisions) to increase to at least 18% in this year. An exciting trend being witnessed in the market is that consumers are moving on from the smaller screen televisions to bigger ones and that's the main reason for us to broaden the TV portfolio with additional screen sizes. In fact, 32' is now the starting point for people looking to buy televisions in India. It is 50' in the US at present and I think in a few years from now, Indian market will see more sales from big screen televisions.

Could you also give us a sense of the kind of sales generated and market share captured by Sansui?

Last year our market share in the Indian flat panel display (FPD) market was 7%. We are aiming to take it to 10% by the end of this calendar year. In terms of sales, in the year 2015 we sold 6.5 lakh units of FPD and the target this year is to sell 10 lakh units. In fact, from the period between January to March of 2016, we have already registered a 140% growth over the same period last year as compared to industry growth of around 25%.

Are you then taking away market share from other brands?

Yes, we have been successful on that front. In fact, we have taken away market share from brands like Haier, Panasonic and some smaller brands like Micromax.

Price wise, which are the brands you compete with?

On the pricing front we don't compete with Sony and Samsung because they tend to be priced higher by 20%-odd. Toshiba has now exited the space so we would now primarily be competing with LG and Panasonic.

How is Sansui as a brand positioned in the consumer's mind?

With the technological advancements and product offerings ranging from 20' to 65' televisions, we are now in a very unique position to target consumers at all price points between Rs 20,000 and Rs 2,70,000. Our view is that a brand comes into the consideration list of the buyers when they see it not only in the stores, but also in the households. While we were earlier not in the top three when it comes to consideration list, we will now be fighting for the top 3 or 4 positions in terms of brands to be considered when buying a television.

What initiatives have been taken on the distribution front?

Last year we had appointed quite a few dealers. For instance, in Mumbai we had the likes of Reliance, ezone, Snehanjali, Kohinoor etc, selling Sansui products extensively across their network of outlets. While we will continue efforts in expanding the dealership network, efforts will be made towards increasing extraction. With new SKUs getting in this year, we are looking at multi-fold increase in business from our dealership network across the country. I say this because we now have all the SKUs that are being demanded by the consumers in the market, and hence will be able to sell better.

You seem very selective in your choice of dealerships for the brand.

It has been a very conscious decision to work with a handful of dealers only. We don't go to each and every dealer because the stores are generally located in close proximity and sometimes they are neighbours. This approach helps us and our dealers increase retention of customers.

How's the response from online sales? Do you have exclusive partnerships with any of the e-marketplaces?

We are selling online, but there are no exclusive partnerships. While we are dealing with e-marketplaces including the likes of Flipkart, we are not giving any of them a favoured dealer status as yet. The contribution of online sales in our business is just around 4% while the bigger chunk is still coming from offline retailers.

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