There were eight survivors in the crash of the Air India Express Boeing from Dubai here yesterday in which 152 passengers and the six-member crew were killed.
As families of Mangalore plane crash victims go through a trauma, Air India is arranging for the services of grief counsellors in an attempt to help them overcome the tragedy.
One 'Angel'--a SAT (Special Assistance Team) member of Air India--is also being attached to each survivor and to each of the families of the deceased to assist them in any possible way.
There were eight survivors in the crash of the Air India Express Boeing from Dubai here yesterday in which 152 passengers and the six-member crew were killed.
"We are according top priority in assisting families of passengers killed in the Air India express plane crash in Mangalore," an airline statement said.
"Air India has also put in place its full Emergency Response Team at Mangalore. Local Coordination Centres have also been set up at Mangalore airport and city. One SAT (Special Assistance Team) member, Angels of Air India, has been assigned to each survivor and to the families of the deceased to assist them in any possible way," the statement said.
An Air India spokesperon Harpreeet Singh said in Mumbai the airline is trying to arrange for some counselling sessions with trauma specialists. "We are in touch with a team who are in touch with the specialists," she said.
The survivors from the ill-fated flight are under the care of the "Angels of Air India" and local medicos, she said.
While helpline numbers have been established in cities such as Dubai, Mangalore, Mumbai, Kozhikode, Chennai, and Mangalore, family members were being contacted "and all support offered to them for their travel and other arrangements," the airline statement said.
Air India has set up more emergency helplines at various airports to help the families of the victims and survivors.
International Agency for emergency respond and rescue operation, Kenyon has already been contacted by Air India to support the airline, Singh said.
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