The defence minister said there was a need to further improve the situation and government was working towards it.
With a large number of officers and jawans approaching the Armed Forces Tribunal with pension-related grievances and complaints, the government today said it was working towards improving the situation.
Defence minister AK Antony said in comparison with the civil pension structure, defence pension was "very complex" and a large number of complaints and grievances were there.
"There are so many instances of personnel-below officer ranks and very senior officers approaching the Armed Forces Tribunal against these grievances... this is not a happy situation," the minister said while addressing the foundation day celebrations of the department of defence accounts.
The defence minister said there was a need to further improve the situation and government was working towards it.
"In last few years, the DAD has improved the system drastically and there are lesser number of complaints now but there is a scope of further improvement. A large number of ex-servicemen are approaching the Tribunal but this doesn't mean the things are bad," he added.
Earlier in the day, Antony launched three DAD websites named Project Suvigya, Project Aashraya and Project Sankalan.
The websites have been created by the department for helping defence pensioners to know about their pensions and addressing their grievances related to it.
Under the Project Suvigya, pensioners would be able to know about their pension entitlements online and with project Aashraya, it would be possible for a pensioner to log into his pension account from anywhere in the world, DAD officials said here.
Project Sankalan would facilitate dissemination of various orders, instructions and manuals electronically and would also help in reducing paper consumption in the department, they added.
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