On an average, 60 to 70 unattended items are recovered at Ahmedabad airport in a month.
Forgot your mobile phone or laptop or pouch at an airport? Don't worry. Just log on to www.cisf.gov.in, the website of Central Industrial Security Force (CISF), and you can find details of misplaced items on it.
"This is a service recently started by CISF to facilitate air passengers in locating items they forget or lose at airports. Details of the recovered goods are uploaded on the website in 24 hours. Passengers can contact the airport officials and get back their goods," said an official.
According to officials, more than 55 airports manned by CISF, including the Sardar Vallabhbhai Patel International Airport in Ahmedabad, have been covered under the service.
The items recovered from the airport by CISF personnel are deposited with Airports Authority of India (AAI), and all its details, including make, colour and other information are uploaded on CISF website within a day.
"If a passenger has lost a mobile phone, and it is listed on the website, he can contact the terminal manager at the respective airport, and get it back. Similarly, with other products," informed an official.
The airport official, however, conceded that lost goods found by people other than CISF personnel may not be retrieved. Sources in CISF said that around 60 to 70 unattended items are recovered at Ahmedabad airport every month.
"In most cases, items left behind are mobile phones and laptops, while in some cases passengers forget pouches, cameras and carry bags. Most items are left behind by domestic flyers and that too in the security hold areas," said the source.
Recently, CISF personnel found a pouch containing cash of more than Rs21,400, a mobile phone and seven ATM cards from Ahmedabad airport. The details were uploaded on the CISF website, enabling the owner to contact the airport officials and reclaim the items.
"Earlier number of passengers being able to retrieve their lost or misplaced items was quite low, but this has gone up to 40% with the launch of this service. With greater awareness about this facility, this number can go further up," said an official at Ahmedabad airport, on request of anonymity.
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