A 23-year-old Bengaluru woman was harassed by a Ola cab driver who used child lock to trap her in the car.
An Ola cab driver allegedly harassed a 23-year-old woman after trapping her in the car using child lock on Sunday night in Bengaluru. The woman, whose mobile phone battery had run out, could not alert anyone and was let go by the driver after she started banging on the windows and screamed.
According to media reports, the incident took place around 10.30 pm on Sunday when the woman, a fashion stylist, booked the cab. The driver took her to a deserted spot on the Ring Road in south east Bengaluru and suddenly stopped, the woman said.
The driver then locked the doors engaging child safety locks and started harassing her.
The woman said he kept harassing her until he was forced to unlock the car when she banged on the windows and screamed.
The woman said that she ran for a few hundred meters before she found an auto-rickshaw.
"There was nobody on the road. I was looking out of the window when he suddenly stopped and started touching my legs. I warned him and tried to damage the car. He let me go then. He tried calling me later to warn me but then I blocked his number," she was quoted as saying by NDTV.
She went to the police but decided not to file a complaint as the driver had been warned.
Responding to the incident, an Ola spokesperson said, "We regret the unfortunate experience the customer had during their ride. We have zero tolerance to such incidents and the driver has been suspended from the platform as an immediate action upon receiving the complaint."
The company urged the the woman to file a formal complaint, adding that it would give "full support" to the investigation against the driver.
The woman, however, alleged that Ola did not inform her about the action it took against the driver.
"I reported the incident to Ola on Sunday night itself but even on Monday, when the police asked, they had not taken any action. Even now they haven't told me what action has been taken. He was rated 4.9 on the app. What is the company doing to ensure women who use the service are safe?" she asked.
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