In a shock for a Mumbai resident, his phone was allegedly cloned and bank details fraudulently accessed resulting in a Rs 1.4 lakh loss, The Times of India reported
Abhijit Das had to make three trips to the Versova police station to get an FIR registered. However, the bank has refused to return the money, stating that there was no deficiency in service on their part.
According to the report, Das said that around 4.45am on February 26 he woke up all of a sudden and checked his phone out of habit. He was taken aback to find a flurry of text messages relating to transactions made through his account that he has with the Kolkata branch of a bank.
“The first message was received at 12.45am for regenerating the IPIN (netbanking password). A one-time password (OTP) had been sent to his phone number and the IPIN had been changed. The next text was sent at 1.20am for adding a beneficiary named Arvind Kumar for a fund transfer, along with an OTP. This was followed by a text at 1.24am to add another beneficiary, also named Arvind Kumar. The third text was received at 1.32am to add a beneficiary named Arvind Sharma. Half an hour later, a text was received initiating a transfer of Rs 50,000 to Arvind Kumar along with an OTP. The transfer was successful. Two more texts followed, at 2.04am and 2.10am, for fund transfers of Rs 50,000 and Rs 41,000 to Arvind Kumar and Arvind Sharma. All the transfers were made to different private bank accounts in Pune. There was also a missed call from the bank at 2.30am. The bank blocked Das’s netbanking thereafter. Das then called up the bank’s customer care and was instructed to lodge an FIR and fill a dispute form. In the morning, he rushed to Versova police station, where the cops accepted an application about the fraud. Around 6.15am, Das received a call back from the bank’s customer care and the executive told him that their team had suspected something amiss with his netbanking transactions and had hence, called him at 2.30am. Bus as Das did not answer their call (he was asleep and his phone was on vibration mode), the customer care team blocked his netbanking account to prevent further misuse,” the report stated.
After no correspondence for a while, the bank told Das that his bank details as well as mobile has been compromised and we may have knowingly or unknowingly shared the details.
So far, no arrests have been made.
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 "Online fraud")
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