Delhi Lt Governor (L-G) Anil Baijal on Thursday approved a policy to compensate consumers for unscheduled power cuts by electricity discoms in the national capital.
Delhi Lt Governor (L-G) Anil Baijal on Thursday approved a policy to compensate consumers for unscheduled power cuts by electricity discoms in the national capital.
The policy was already approved by Chief Minister Arvind Kejriwal and now, with Baijal's approval, the policy will soon come into effect.
Under the policy, discoms will be exempted from paying penalty in the first hour of an unscheduled power cut. For the next hour, consumers will be paid Rs 50, after which compensation will be paid at a rate of Rs 100 per hour.
The first-hour exemption from penalty will be available once a day for the discoms.
"Approved proposal for issue of policy directions regarding payment of compensation to consumers in case of power failure," LG Tweeted marking it to Arvind Kejriwal and Satyendar Jain.
Reacting to LG's Tweet, Kejriwal said, "This is a revolutionary and a very innovative policy of Delhi government which will make DISCOMS directly accountable to people,"
In 2016, Kejriwal had alleged that an order of his government to compensate power consumers for unscheduled electricity cuts was cancelled by the then L-G, Najeeb Jung.
There are three private power discoms including the BSES companies BYPL and BRPL, and the Tata Power Delhi Distribution Limited (TPDDL) that supply power to the city, barring areas under the New Delhi Municipal Council and the Delhi Cantonment.
The compensation earned by the consumers will be adjusted against their monthly power bill.
In case, the compensation is not paid by the discoms, the consumers can lodge a complaint with the Delhi Electricity Regulatory Authority(DERC).
The amount of compensation in such cases will be Rs 5,000 or five times of the compensation payable, whichever is higher, said the statement.
The affected consumers will be required to file a "no current" complaint through SMS, email, telephone, mobile apps or official websites of discoms, giving their particulars such as name, consumer account (CA) number, mobile number.
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