Both sides reached a pact on March 30.
According to reports, it took a phone-call between National Security Advisors of India and Pakistan to solve the diplomats row which threatened to blow up. According to TOI, Ajit Doval and his counterpart Nasir Janjua had a telephonic conversation on March 26 to iron out their differences. On March 30, India and Pakistan agreed to a truce to protect diplomats from harassment.
A statement from Ministry of External Affairs stated that both countries had "mutually agreed" to resolve matters related to the treatment of diplomats in line with the 12-point code of conduct signed in 1992. A similar statement was simultaneously issued by the Pakistan Foreign Office in Islamabad.
In this agreement, both countries had decided, among other steps, not to carry out intrusive and aggressive surveillance of the diplomats like chasing their cars or harassing with petty escalations. "The inviolability of the official/private vehicles, duly registered in the name of the mission and diplomatic/consular personnel shall be respected," it says.
In case of breach of code, the agreement required an intimation to be sent to the high commission before lodging a formal protest. Once a country did so, the other side was required to probe the complaint and take steps to rectify the situation.
"Both sides shall exercise restraint to avoid unnecessary escalation," the pact says.
Envoys of both countries worked hard behind the scenes to get the pact implemented. They were helped out by the intervention from NSAs. The last time, NSAs interacted was a meeting in Bangkok in December 2017, where contours of Indo-Pak talks were discussed. In the latest discussion too, multiple issues besides the diplomat row were discussed. India and Pakistan NSAs have been intermittently been in touch with each other, whereas the political leadership has stayed away from any public talks.
The cases of alleged harassment made headlines this month when Pakistan went public with complaints of alleged harassment of its diplomatic staff and their family in the national capital, a move that was seen as an attempt to embarrass New Delhi. It next attempted to escalate the issue by declaring that it was summoning High Commissioner Sohail Mahmood for consultations in light of these incidents.
India had responded angrily, pointing how Indian diplomats in Islamabad too had been facing "tremendous harassment for long, particularly in the last year" but had chosen to tackle the matter with "quiet and persistent diplomacy".
Sources had later detailed numerous incidents where Indian diplomats were chased and abused in public places, reportedly by personnel of Pakistan's security establishment.
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