The relatives surrounded Azad at Ram Manohar Lohia Hospital and complained to him that despite a ten-hour wait, they were not handed over the bodies of the victims.
NK Gupta, relative of Nalini Aggarwal (55), alleged that the family got a confirmation of her death at 12 noon but the post-mortem was not conducted till late night.
Azad told the angry relatives that no one expected such an emergency. He told them that the authorities were doing whatever they could do.
"We are taking every step to ensure that such things don't repeat next time," Azad said.