Ushnota Paul, the victim, has described the assault by the Uber co-rider in Mumbai in a series of tweets.
A post by a woman about her assault by an Uber co-passenger on Twitter has gone viral on social media.
Ushnota Paul, a Mumbai-based journalist, has described the assault by the Uber co-rider in Mumbai in a series of tweets. Paul said that the woman co-rider was forcing the driver to drop her first as she had paid more for the ride. However, when Paul intervened in the matter, she was abused and assaulted.
Posting images of her scratched face and hair pulled out by the woman co-passenger, Paul said that she was also verbally abused and racial slurs were used against her.
"I tried to defend myself with both hands trying to protect my face & I got huge scratches there too. I started crying & she hopped off the cab & went inside Urmi estate," Paul wrote on Twitter.
"I have been physically & verbally assaulted in broad daylight by a complete stranger. The whole back seat of @Uber is full of clumps of my hair, I have injury on my face & hands & I'm definitely psychologically scarred. I take Uber twice everyday & yet I know now that I'm not safe."
A case has been filed against the woman assaulter, however, Uber had refused to provide details of the attacker to the Mumbai.
"Uber refused to give the woman’s details stating “customer privacy”. The police officer called them in front of me and said there’s a formal complaint against this woman & yet Uber didn’t help. If she’s your customer, so am I," Paul further said on Twitter.
"They calmed me down, wrote down my complaint & sent few officers to Urmi Estate to track the woman down. The driver was with me throughout & gave his statement because it was for him that I had intervened in the first place."
"I have a copy of the original FIR and I will not back down. Think twice before taking Uber. I am shaken and terrified with the whole experience right now. I. AM. DONE."
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