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Aam Aadmi Party government hotline gets 53 serious complaints

Friday, 10 January 2014 - 7:16am IST | Place: New Delhi | Agency: DNA

The anti-corruption helpline of the Delhi government got off to a roaring start on Thursday, the first days of its operation – 3,904 calls, of which 53 were of serious nature.

Chief minister Arvind Kejriwal said the helpline received a great response within a few hours of its launch.

On Wednesday Delhi government announced the anti-corruption the helpline number- (011) 27357169 to help the common man to lodge complaint corrupt practices in any wing of the state government on the helpline number. On Thursday, Kejriwal said this number will be replaced with a four-digit number to be made public on Friday.

That said, a shortage of attendants to take the calls was felt – only 824 calls could be responded to. To begin with only 10 employees were deployed to attend to the calls but with the inflow of calls too heavy and the number was increased to 15. The number will go up to 30 by Friday.

Out of the 53 complaints of serious nature, 15 complainants refused to conduct a sting as suggested by advisers of of the Anti Corruption Bureau (ACB). Of the remaining 38, stings have already been done in some cases. “People have done quality sting operations. ACB will start laying traps to catch these corrupt official red handed,” Kejriwal said.

He also announced that to address people’s grievances he and his ministers will interact with the public. “Every Saturday my ministers and I will sit outside the Delhi Secretariate from 9am to 11am and listen to public grievances,” he said.

The Delhi government has also proposed to recruit 100 judges to clear the backlog of cases. Delhi Law Minister Somnath Bharti met the chief justice of the Delhi high court and said, “The priority of these judges will be to fast track cases related to women.” Bharti said that the government will introduce the Jan Lokpal Bill by the end of this month. “The new bill will replace the existing Lokayukta Act of Delhi,” he said.

Roaring response
Calls received at anti-corruption helpline of Delhi government 3904

Calls attended by the helpline 824

Complaints of serious nature 53

Every Saturday Chief Minister and his cabinet will sit outside Delhi Secretariate to hear public grievances.

Every day a minister will take listen to public grievances related to his/her ministry.

Delhi government has sent a proposal to recruit 100 Judges

Delhi government has assured to make a schedule of power cuts.


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