Mumbai rains: SpiceJet offers full refund on tickets; also waives off cancellation, reschedule charges

Due to heavy rainfall in Mumbai, SpiceJet has announced full refund of tickets to and from Mumbai that had been booked for September 20. The airlines had also removed any cancellation, rescheduling charges from the ticket. 

"Due to torrential rains and runway closure at the Mumbai airport, SpiceJet has decided to waive off cancellation charges and is offering a full refund to passengers booked to travel to/from Mumbai on September 20th. Rescheduling charges have also been waived off and passengers will only be required to pay the fare difference", SpiceJet said. 

#MumbaiRains In view of Runway Closure/ Weather in Mumbai , we are offering full refund on No-show requests. (1/2)

— SpiceJet (@flyspicejet) September 20, 2017

And waiver in change/cancellation fee for passengers travelling to/from Mumbai dated 20th Sep’17. (2/2)

— SpiceJet (@flyspicejet) September 20, 2017

Due to heavy rains in the city, Chhatrapati Shivaji International Airport's main runway had been shut from Tueday. The flights had been diverted to Goa, Bengaluru, Delhi and Hyderabad. 

The Mumbai airport operator has been given NOTAM (notice to airmen) for the main runway till 2 pm, which means the flight operations cannot be carried out on it till that time, a senior official of the Airports Authority of India (AAI) told PTI.

A total of 56 flights coming to Mumbai have been diverted. The airport authorities are also carrying operations to taking out the aircraft that was stuck in mud yesterday during landing.