IRCTC or Indian Railway Catering and Tourism Corporation, the e-ticketing arm of Indian Railways faced a technical snag on Friday due to which IRCTC's website and app went down for two hours.
IRCTC or Indian Railway Catering and Tourism Corporation, the e-ticketing arm of Indian Railways faced a technical snag on Friday due to which IRCTC's website and app went down for two hours. Users who tried to open the website had reportedly got an error related to maintenance activity.
According to the message on the IRCTC website, the e-ticketing service was unavailable. The IRCTC website and app were reportedly down between 11:00 AM to 12:45 PM. However, there has been no official statement has been come from the railway ministry yet.
The Indian Railway Catering and Tourism Corporation (IRCTC) recently introduced new rules of booking Tatkal tickets or tickets that are booked at the last minute by those who want to travel on an urgent basis. And as the season of summer vacation is around the corner, we thought to give you a quick reminder of the new changes and the latest infrastructural development Indian railways is planning to introduced at the certain railway stations.
Below are the new IRCTC rules related to the booking of Tatkal ticket:
1. AC Tatkal tickets booking will start from 10 am and non-AC ticket booking to begin at 11 am. You have to book the ticket a day before the travelling date.
2. If a train is more than three hours late, the passenger can claim complete refund of fare and Tatkal charges.
3. A passenger can claim a full refund if the train’s route is diverted and the passenger doesn’t want to travel on that route.
4. A passenger can claim refund on Tatkal tickets if the train’s route is diverted and the boarding station/destination or both are not on the diverted route.
5. A passenger can claim full refund if he/she is accommodated in lower class and doesn’t wish to travel in the lower class and the passenger has paid the difference if he/she agrees to travel in the lower class.
Customers face a lot of problem as Tatkal tickets get booked minutes after opening due to the quota opening.
Book now and Pay later option:
IRCTC has introduced two schemes: ePaylater (powered by Arthashastra Fintech Pvt Ltd) and Pay-On-Delivery (Powered by Anduril Technologies, under book now and pay later option.
Those who want to book can avail the two facilities and while making payment, they have to select ePaylater/Pay-On-Delivery option.
However, for ePayLater option, the customers have to register to the website first.
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