It is a wake-up call for officials who purposely delay delivering various services to the common man within the deadline under Sakala scheme.
For this delayed service, a tahsildar of Yadgir was directed by his seniors to cough up `260 to a farmer named Ramanna Baddepalli who had applied to get records of rights certificates (RTC) under the scheme.
The officer, who belongs to the revenue department, had delayed the service for 13 days.
Under the provision of the Karnataka Guarantee of Services of Citizens Act, 2011, for a delayed service, officials concerned have to pay a compensation of Rs20 every day. The compensation amount can go up to Rs500.
After Sakala was launched in the state during the term of DV Sadananda Gowda, a farmer from Hospet named Raju was the first to receive the compensation.
He received Rs40 from the deputy tahsildar of Kampli for service delayed by two days.
The office of Sakala mission is processing the requisition of three applicants who have sought compensation for the delayed service.
Shalini Rajneesh of the department of personnel and administrative reforms (DPAR) and secretary and mission director of Sakala project, said: “As per the provisions of the Act, we have established a corpus fund of Rs5 crore. Initially, we pay the compensation to the applications for delayed services from this fund and our internal process starts.”
A designated officer, who has been charged with delaying service, will receive a show-cause notice from his higher ups on why the compensated amount should not be deducted from his salary account. The process of issuing show-cause notice is done through email. The official concerned who receives the notice should also reply by email.
Due to unavoidable circumstances, if a designated official fails to meet the deadline, his higher ups, after verification, can decide whether to deduct the compensated amount from his salary.
“If he willfully disobeys the rule, the amount will be deducted from his account and transferred to the corpus fund. In both the cases, officials were found at fault,” Shalini said.
On whether missing a deadline will be a black mark in the service of an officer, she said: “If an official delays services seven times in succession, he will end up facing disciplinary action.This will create hurdles for government officials.”
People, who have any grievance, can contact the call at 080 44554455 for help.
In October, Sakala mission received 1.25 crore applications of which 1.22 crore were looked into.