Women constables will man the front desks at all police stations in the city from Monday to promote a gentle image of the police force. This is being implemented to usher in a level of comfort, especially for women complainants who may seek some moral support from the same gender at the police stations. This is one of the initiatives taken by the city police to make the force more people-friendly and comforting.
From Monday, each police station will see a police sub-inspector (male/female) and a lady constable deployed in the stations from 6 am to 10 pm. They will respond to the complainants by registering FIRs immediately.
Additional commissioner of police (law and order), T Suneel Kumar, said, “We have received a lot of complaints by people who visit police stations to file complaints, alleging that they find it difficult to file complaints and that police personnel do not treat them properly. Now, in order to ensure that no person is harassed in the police stations while registering complaints, we are deploying a sub-inspector (SI) and a lady constable at the police stations from 6 am to 10 pm. The woman constable will sit at the reception, to receive people and redress their grievances besides to help them register FIRs by taking the complainants to the SI.”
He said that from now, if any woman visits a police station to file complaints, the lady constable will take care of the entire process, from listening to her grievances to seeing her off in a comforting manner after filing the complaint.
“The SI is made to be at the station because most of the below SI-rank officers like assistant sub-inspector (ASI) head constable (HC) deployed there are not aware of the IPC sections to register the case. They always call the police inspector to know what sections to put and it becomes a slow process,” said Suneel Kumar.
Every police station has at least four SIs. It will be up to the police inspector to decide who among them would be deployed at the front desk with a lady constable. The SI deployed for this work will not move out of the station as he would remain dedicated to ensuring that the complainants are received in a comforting manner while filing the complaints.