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Government feels appy: Info on Sakala on phone

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Chief minister Siddaramaiah on Wednesday launched Sakala on Mobile, an application that enables accessing Sakala-related information on Android smartphones.

Speaking after inaugurating the two-day regional conference on ‘Learning from Success’, Siddaramaiah said the innovation would be the key to success in governance, adding that the days of statusquoism are over.

“We have to find innovative yet pragmatic solutions to the citizens’ problems, especially in the areas of health, education, agriculture and rural development. Along with the change in usage of technology in administration, behavioural changes and attitude of government employees are required to make the government citizen-friendly,” the chief minister said.

He said Karnataka was the first state to include personnel services under the Karnataka Sakala Services Act. “This inculcates a sense of their duty towards delivering services in a time-bound manner to the citizens,” he said.

Stating that Sakala has a success rate of 98%, Siddaramaiah said about four crore applications from citizens have been addressed on time in the past one-and-half years.

“We are going to add more services under Sakala besides focusing more on government process re-engineering, thus making service delivery citizen friendly,” he said.

App of all services
The app enables users to know more about government services right on their mobile phones. It will greatly benefit citizens to access Sakala services and related information such as list of department-wise services, service procedure, fees, designated officer and appellate officers, along with the websites of the department.

It has three major modules:
Service-based search: Search on services and related procedures based on service name or department name.

Department-based search: Search on services and related procedures based on department and services related to a department.

Information module: It provides information on Sakala, forms, FAQs, contact info etc.

To download the app
The Android app can be accessed by typing the link: http:/sakala.kar.nic.in/Apps/skl.apk on the mobile browser.

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